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Case studies
4 September 2025
· Multiple accessible culturally specific training sessions· Reflective practice & peer support
As the learning partner, The Training Exchange held the project, kept the momentum going, engaged individuals and organisations, co-ordinated all delivery, worked in collaboration with a steering group and reported to funders.
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“There is huge value in culturally appropriate reflection and training”
“Safety and trust has been created”
Project aims:
· To develop skills and confidence to provide care and support for individuals experiencing mental health difficulties.
· To embed learning from training through reflective practice processes to improve responses.
· To build community capacity by encouraging the workforce to share their learning with others in their community.
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Our associate trainers and consultants delivered
19 reflective practice/peer support groups
“Creating spaces like this is so important – meet others, reflect, improve and inspire.”
5 training courses on Resilience and self care for supporters, Anxiety & depression and Responding to people in distress.
“We have new systems in place to support our service users better”
2 CPD accredited Management & leadership training programmes
“The training has empowered me to think like a leader”
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“A community of people working in very different circumstances, who came together and grew together.”
We had 3 pages of feedback quotes from the participants. Here are a few :
“I am kinder to myself” “I felt valued” “I feel more included”
“Every day I apply new skills I have learnt”
“This programme should be offered on a larger scale for smaller organisations”
“Being in a room with other black managers and colleagues was so valuable”
“New systems put in place to support service users better”
“Ability to work more effectively as a team”
“Investing in training staff improves the quality of services delivered"
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“This programme is groundbreaking.’’
The Training Exchange worked with a steering group (Nilaari, Bristol Black Carers and Bristol Somali Resource Centre) to co-produce and deliver an 18-month development programme delivering:
· Multiple accessible culturally specific training sessions
· Reflective practice & peer support
As the learning partner, The Training Exchange held the project, kept the momentum going, engaged individuals and organisations, co-ordinated all delivery, worked in collaboration with a steering group and reported to funders.
(INSERT PHOTO)
“There is huge value in culturally appropriate reflection and training”
“Safety and trust has been created”
Project aims:
· To develop skills and confidence to provide care and support for individuals experiencing mental health difficulties.
· To embed learning from training through reflective practice processes to improve responses.
· To build community capacity by encouraging the workforce to share their learning with others in their community.
(INSERT IMAGE)
Our associate trainers and consultants delivered
19 reflective practice/peer support groups
“Creating spaces like this is so important – meet others, reflect, improve and inspire.”
5 training courses on Resilience and self care for supporters, Anxiety & depression and Responding to people in distress.
“We have new systems in place to support our service users better”
2 CPD accredited Management & leadership training programmes
“The training has empowered me to think like a leader”
(INSERT IMAGE)
“A community of people working in very different circumstances, who came together and grew together.”
We had 3 pages of feedback quotes from the participants. Here are a few :
“I am kinder to myself” “I felt valued” “I feel more included”
“Every day I apply new skills I have learnt”
“This programme should be offered on a larger scale for smaller organisations”
“Being in a room with other black managers and colleagues was so valuable”
“New systems put in place to support service users better”
“Ability to work more effectively as a team”
“Investing in training staff improves the quality of services delivered"
(INSERT IMAGE)
